NADRA & e-Khidmat Centres Launch Digital Succession Certificate Service in Punjab

In a landmark step toward Pakistan’s digital transformation, the National Database and Registration Authority (NADRA) has introduced a digital succession certificate service in partnership with Punjab’s e-Khidmat Centres. The initiative allows residents of Punjab to obtain a legally verified inheritance or succession certificate without the long, cumbersome court procedures that previously delayed the transfer of assets to rightful heirs.

The NADRA mega centers across the country and the e-Khidmat Centers in every district are now offering this facility, enabling applicants to process requests swiftly and securely. Citizens can verify their applications, check updates through the NADRA tracking system, and find their nearest NADRA office for assistance. NADRA Official Website)

A Shift from Manual to Digital Governance

For decades, the process of obtaining a succession certificate required physical court appearances, manual verification of documents, and multiple visits to government offices. Through the Digital Pakistan Vision, NADRA has revolutionized this practice by automating it.

Every step of the process, from biometric verification to document validation, is now digitized. Citizens can initiate their applications at e-Khidmat Centers or a NADRA registration office near them, using NADRA’s online verification portal to track progress with their tracking ID number.

Punjab e-Khidmat Portal)

Documents Required for the Digital Succession Certificate

Applicants applying through e-Khidmat Centres must bring the following verified documents, ensuring authenticity before submission to NADRA:

1. Death Certificate of the deceased individual.

2. Cancellation Certificate of the deceased’s CNIC.

3. Duly attested affidavit confirming the list of legal heirs.

4. Family Registration Certificate (FRC) issued by NADRA.

5. Details of the deceased’s assets (movable and immovable).

6. Written consent of all legal heirs with signatures.

Citizens should visit the nearest e-Khidmat Centre between 9 a.m. and 5 p.m., bringing all required documents. The center staff forward the case to NADRA for biometric verification, digital processing, and final approval.

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Locate a Nearby NADRA or e-Khidmat Office

Residents can search “NADRA office near me” using Google Maps or through the NADRA online office locator on its website. Major cities such as Lahore, Rawalpindi, Faisalabad, and Karachi have dedicated NADRA mega centers with extended office timings for public convenience.

(NADRA Office Locator)

Submit the Application

After visiting the nearest e-Khidmat Centre, applicants fill in an online form, attach digital copies of the required documents, and receive a tracking ID. The system generates a www.nadra.gov.pk tracking ID number, which applicants can use to check status updates through the NADRA tracking portal.

Biometric Verification

NADRA’s biometric database is used to verify the identity of all legal heirs. The digital fingerprints and CNIC details confirm relationships and prevent fraudulent claims.

Verification and Approval

Once verified, NADRA issues a digitally signed succession certificate. Applicants can print it or share it electronically. Banks and land authorities can also confirm its authenticity via NADRA online verification.

Key Benefits for Citizens

Transparency and Fraud Prevention

Each stage of the process is recorded in NADRA’s secure national database, ensuring transparency and minimizing fake inheritance claims.

Accessibility Across Punjab

Citizens in rural and urban areas can apply locally at e-Khidmat Centres without travelling to major NADRA offices.

Time Efficiency

Earlier, families had to wait months for court approval. Now, with the digital system, certificates are often issued within a few working days.

Support for Overseas Pakistanis

Overseas Pakistanis can begin the process remotely through NADRA’s online services portal and finalize biometric verification through authorized representatives in Pakistan. Overseas Pakistanis Foundation)

Integration with Other Departments

The digital certificate integrates with the Punjab Land Records Authority, banks, and insurance firms, allowing automatic verification and transfer of assets.

NADRA Tracking and Support Services

Applicants can easily monitor their requests using the NADRA tracking ID number issued at the time of submission. The tracking portal (available on www.nadra.gov.pk) provides real-time updates on the application’s status.

In case of delays, citizens can contact the NADRA helpline (1777) or visit the nearest NADRA office during official NADRA office timings (usually 9 a.m. – 5 p.m.). The authority has also upgraded its NADRA mega centers to operate with extended hours for public conveniences Tracking Portal)

Public Response and Future Expansion

Since its launch, the digital succession certificate system has been widely praised for saving time and eliminating unnecessary middlemen. Many citizens report receiving certificates within a week, a major improvement over the old manual process.

The government plans to expand this model nationwide, enabling citizens in other provinces to apply through their local NADRA offices or online platforms.

Officials confirm that NADRA’s next goal is to integrate this system with the National Judicial Data Portal, creating a unified national record of inheritance cases. Punjab IT Board)

NADRA’s Broader Role in Digital Pakistan

NADRA is not limited to issuing CNICs. The authority now provides a wide range of digital identity services, including:

• NADRA online verification for citizens and businesses

• NADRA ID card renewal and smart card upgrades

• Birth registration and B-Form issuance

• FRC and marriage certificate verification

Through its online portal and mobile app, citizens can now access most services remotely — including tracking applications, checking NADRA office timings, and scheduling appointments at NADRA mega centers.

Digital Inclusion and Citizen Empowerment

This collaboration between NADRA and Punjab’s e-Khidmat Centers demonstrates how technology can empower citizens by bringing essential services closer to them. From national ID registration to succession certificate verification, the integration of technology reduces corruption, saves time, and improves service quality.

By aligning with global standards, NADRA continues to enhance Pakistan’s reputation in digital governance. The authority’s database is already considered one of the largest biometric repositories in the world, ensuring that Pakistani citizens — both local and abroad — can securely verify their identities anywhere.

How to Apply Today

To apply for a digital succession certificate, citizens should:

1. Gather all necessary documents listed above.

2. Visit their nearest e-Khidmat Centre or NADRA registration office.

3. Submit the form, pay the service fee, and receive a NADRA tracking ID.

4. Monitor progress online at www.nadra.gov.pk using the tracking ID number.

5. Collect the certificate upon approval or download it digitally.

The National Database and Registration Authority (NADRA) has once again proven its leadership in the field of digital governance by providing citizens a faster, safer, and more transparent way to access inheritance documents. With the introduction of the digital succession certificate, Pakistan moves one step closer to a fully digital future.

Citizens are encouraged to take full advantage of this service by visiting their nearest NADRA office or e-Khidmat Centre and applying today.

FAQs – NADRA Digital Succession Certificate Service

1. How can I apply for a digital succession certificate in Punjab?
You can apply by visiting your nearest e-Khidmat Centre with all required documents such as the death certificate, Family Registration Certificate (FRC), and heirs’ consent forms. The NADRA system verifies all information digitally and issues the certificate within a few working days.

2. Can I track my succession certificate application online?
Yes. NADRA provides an online tracking ID number that you can use on the NADRA tracking portal to check your application’s status in real time. You can also contact NADRA’s helpline 1777 for assistance.

3. Are overseas Pakistanis eligible for this service?
Absolutely. Overseas Pakistanis can begin the process remotely using NADRA’s online verification system and complete biometric verification through authorised representatives or during visits to Pakistan. This ensures accessibility for citizens both in and outside the country.